How can we help you?

Getting Started

Begin your health monitoring journey with our comprehensive setup guides.

Device Setup

Complete guide to setting up and configuring your VitalTrack Pro device for optimal performance.

Health Monitoring

Understand your health metrics and make informed decisions about your wellness journey.

Troubleshooting

Find solutions to common issues and optimize your device performance.

Account & Privacy

Manage your account settings and protect your personal health data.

Frequently Asked Questions

How accurate is VitalTrack Pro's heart rate monitoring?
VitalTrack Pro uses advanced PPG sensors and AI algorithms to achieve 99.9% accuracy in heart rate monitoring. Our technology is clinically validated and compared against medical-grade ECG devices.
How long does the battery last?
The VitalTrack Pro device typically lasts up to 7 days on a single charge with normal usage. Battery life may vary based on feature usage and settings.
Is my health data secure?
Yes, we take data security seriously. All health data is encrypted using military-grade encryption and stored in HIPAA-compliant servers. You have full control over your data sharing preferences.
Can I share my health data with my doctor?
Yes, VitalTrack Pro allows you to generate detailed health reports that you can share with your healthcare providers. You can also grant direct access to your data through our healthcare provider portal.

Get Support

Live Chat Support

Live Chat

Chat with our support team 24/7

Email Support

Email Support

Get detailed assistance via email

Phone Support

Phone Support

Talk to our experts directly

Video Tutorials

Getting Started with VitalTrack Pro

Learn how to set up your device and start monitoring your health

Advanced Features Guide

Discover all the powerful features of your VitalTrack Pro

Community Forum

Latest Discussions

Tips Battery Life
How to maximize battery life

Posted 2 hours ago • 15 replies

Featured Guides

Guide Health
Complete sleep tracking guide

Posted 1 day ago • 42 replies

Tips & Tricks

Tips Features
Hidden features you might not know

Posted 3 days ago • 89 replies

Knowledge Base

Health Guides

Understanding Your Heart Rate Zones

Learn how to interpret different heart rate zones and optimize your workouts.

Read More

Sleep Quality Analysis

Detailed guide on understanding your sleep patterns and improving sleep quality.

Read More

Technical Guides

Advanced Device Settings

Customize your VitalTrack Pro settings for optimal performance.

Read More

Data Sync Options

Learn about different sync methods and troubleshooting sync issues.

Read More

Device Care & Maintenance

Cleaning & Hygiene

  • Daily cleaning recommendations
  • Approved cleaning materials
  • Sanitization best practices
  • Band maintenance tips
View Guide

Battery Care

  • Charging best practices
  • Battery life optimization
  • Storage recommendations
  • Battery health monitoring
View Guide

Protection

  • Water resistance guidelines
  • Impact protection
  • Temperature considerations
  • Storage recommendations
View Guide

Emergency Assistance

Need immediate help? Our emergency support team is available 24/7.

Emergency Hotline

1-800-VITAL-HELP

Available 24/7

Urgent Chat

Connect with an agent immediately

Note: For medical emergencies, please dial 911 or your local emergency services number.