Bluetooth Pairing Guide

Learn how to connect your VitalTrack Pro device to your smartphone via Bluetooth.

View Guide

Bluetooth Connection Setup

Follow these steps to establish a secure Bluetooth connection between your VitalTrack Pro device and smartphone.

Initial Pairing

Connect your device for the first time

Reconnection

Reconnect your device when needed

Settings

Configure Bluetooth preferences

Troubleshooting

Fix common connection issues

Initial Pairing Process

  1. 1 Prepare Your Device:
    • Ensure your VitalTrack Pro is fully charged
    • Power on the device
    • Place it within 3 feet of your smartphone
    • Open the VitalTrack Pro app
  2. 2 Enable Bluetooth:
    • Open your smartphone's Settings
    • Navigate to Bluetooth settings
    • Turn on Bluetooth
    • Make your device discoverable
  3. 3 Start Pairing:
    • In the app, tap "Add New Device"
    • Select "VitalTrack Pro" from the list
    • Enter the pairing code if prompted
    • Wait for the connection confirmation
Pro Tip: Keep your device and smartphone close together during the pairing process to ensure a strong connection.

Supported Devices

  • iOS Devices

    iPhone 8 and newer, running iOS 13 or later

  • Android Devices

    Android 8.0 or later with Bluetooth 4.0+

  • Tablets

    iPad and Android tablets with Bluetooth support

Reconnection Process

  1. 1 Automatic Reconnection:
    • Device will automatically reconnect when in range
    • Ensure Bluetooth is enabled on your phone
    • Keep the app running in the background
    • Check device battery level
  2. 2 Manual Reconnection:
    • Open the VitalTrack Pro app
    • Go to Settings > Device Connection
    • Select your device from the list
    • Tap "Connect"

Bluetooth Settings

  1. 1 Connection Preferences:
    • Set connection priority
    • Configure auto-connect settings
    • Adjust connection timeout
    • Manage paired devices
  2. 2 Power Management:
    • Enable power-saving mode
    • Set sleep mode preferences
    • Configure background sync
    • Manage battery optimization

Troubleshooting Bluetooth Issues

  1. 1 Connection Problems:
    • Restart both devices
    • Check Bluetooth is enabled
    • Verify device compatibility
    • Update device firmware
  2. 2 Signal Issues:
    • Reduce distance between devices
    • Remove potential interference
    • Check for other Bluetooth devices
    • Reset Bluetooth settings
  3. 3 App Issues:
    • Update the app to latest version
    • Clear app cache and data
    • Reinstall the app if needed
    • Check app permissions
Need More Help? Visit our Help Center for additional resources, or check out our video tutorials for visual guidance. Our support team is available 24/7 to assist you.