Firmware Update Process
Follow these steps to safely update your VitalTrack Pro device firmware to the latest version.
Download
Get the latest firmware version
Install
Update your device safely
Verify
Confirm successful update
Rollback
Revert if needed
Pre-Update Preparation
- 1 Check Requirements:
- Ensure device is fully charged (at least 50%)
- Connect to stable WiFi network
- Backup your data
- Check available storage space
- 2 Download Update:
- Open VitalTrack Pro app
- Go to Settings > System
- Select "Check for Updates"
- Download the update package
Pro Tip: Always backup your data before updating firmware to prevent any potential data loss.
Current Firmware Versions
-
Device Firmware
Current version: 2.1.0
-
App Version
Current version: 3.0.2
-
Security Patch
Latest update: 2024.01
Installation Process
- 1 Begin Update:
- Ensure device is connected to power
- Start the update process
- Do not interrupt the update
- Wait for completion
- 2 Post-Update:
- Verify firmware version
- Check all features
- Restore settings if needed
- Test device functionality
Update Options
- 1 Automatic Updates:
- Enable auto-updates in settings
- Set update schedule
- Configure update notifications
- Manage update preferences
- 2 Manual Updates:
- Download update package
- Transfer to device
- Initiate manual update
- Follow on-screen instructions
Troubleshooting Update Issues
- 1 Common Problems:
- Update fails to start
- Update gets stuck
- Device won't boot after update
- Features not working after update
- 2 Solutions:
- Check internet connection
- Restart device and try again
- Clear update cache
- Contact support if needed
- 3 Recovery Options:
- Use recovery mode
- Restore from backup
- Rollback to previous version
- Factory reset if necessary
Need More Help? Visit our
Help Center for additional resources, or check out our
video tutorials for visual guidance. Our support team is available 24/7 to assist you.