Getting Started
Follow these steps to set up your VitalTrack Pro device and start monitoring your health.
Unboxing
Check all components and prepare for setup
App Installation
Download and install the VitalTrack Pro app
Device Pairing
Connect your device to your smartphone
Profile Setup
Configure your personal settings
Unboxing and Initial Setup
- 1 Package Contents:
- VitalTrack Pro device
- Charging cable
- User manual
- Warranty card
- Quick start guide
- 2 Initial Charging:
- Connect the charging cable to the device
- Plug into a power source
- Wait for the battery indicator to show full charge
- This may take up to 2 hours
- 3 Device Preparation:
- Power on the device
- Check for any visible damage
- Ensure all components are working
- Prepare for app installation
Pro Tip: Keep the device charging while you set up the app to ensure it's ready for immediate use.
App Installation and Setup
- 1 Download the App:
- Visit the App Store (iOS) or Google Play Store (Android)
- Search for "VitalTrack Pro"
- Download and install the app
- Open the app once installation is complete
- 2 Account Creation:
- Enter your email address
- Create a secure password
- Verify your email
- Complete your profile information
- 3 Initial Configuration:
- Set your preferred language
- Choose your measurement units
- Configure notification preferences
- Set up emergency contacts
Device Pairing and Calibration
- 1 Bluetooth Connection:
- Enable Bluetooth on your smartphone
- Open the VitalTrack Pro app
- Select "Add New Device"
- Follow the on-screen instructions
- 2 Device Calibration:
- Wear the device properly
- Follow the calibration prompts
- Remain still during calibration
- Wait for confirmation of successful calibration
- 3 Initial Testing:
- Check heart rate monitoring
- Verify step counting
- Test sleep tracking
- Confirm notification delivery
Troubleshooting Common Issues
- 1 Connection Problems:
- Ensure Bluetooth is enabled
- Check device proximity
- Restart both devices
- Update app and device firmware
- 2 Calibration Issues:
- Ensure proper device placement
- Check for interference
- Repeat calibration process
- Contact support if problems persist
- 3 Battery Concerns:
- Verify charging connection
- Check power source
- Monitor battery health
- Follow charging best practices
Need More Help? Visit our
Help Center for additional resources, or check out our
video tutorials for visual guidance. Our support team is available 24/7 to assist you.